In-Store Pickup

The MFA Boston Shop offers a free In-store Pickup service in addition to our regular shipping. During checkout, you will see the option for In-store Pickup. Please note: You must first fill-in a shipping address even if you are planning to pick your items up. This option only displays when you indicate a shipping address within the state of Massachusetts, New Hampshire, Maine, or Rhode Island. Here's how to plan your visit for pickup service:

Please wait until you receive an email indicating the status of your order is "Ready for Pickup." In-store pickup is available between 10 a.m. and 4 p.m. Monday, Wednesday , Saturday and Sunday and between 10 a.m. and 7 p.m Thursday and Friday. Anytime, during those service hours, you may park at the front entrance of the museum, which is located at the 465 Huntington Avenue circular drive. Please enter the museum and go to the Huntington Store to the left of the entrance. Please have your government-issued ID and order number ready.

If you cannot pick up your order yourself, please contact us at webcustomerservice@mfa.org with the information of the person you trust to pick up your order. Please note that if you would like to pickup your order over the weekend, your order must be placed by Friday at 11am to ensure it is ready.

Address:
Museum of Fine Arts, Boston
465 Huntington Avenue
Boston, Massachusetts 02115
*Include the zip code 02115 when entering the Museum’s address in GPS.